Privacy Policy

1. General Information

This Privacy Policy explains how Royal Beverage collects, uses and protects the personal data of visitors to the website:

• Website: https://royalbev.com/


• Contact Email: [email protected]


• Country: Kosovo

We process personal data in accordance with Law No. 06/L-082 on the Protection of Personal Data and the principles of the GDPR.

2. What personal data do we collect

When using our website, the following categories of data may be collected:

• first and last name


• email address


• phone number


• message or request sent

• IP address


• device and browser type


• pages visited


• time and date of visit


• interaction with website content

This data is used for statistical analysis and to improve our services.

3. Purposes of data processing

Personal data is processed for the following purposes:

• to respond to user requests


• for communication with customers and partners


• for statistical analysis of website traffic


• for improving the user experience


• for digital marketing and content optimization

4. Legal basis for processing

The processing of personal data is based on:

• The user's consent
  e.g. for cookies and marketing.
  


• The legitimate interest of the company
  e.g. for statistical analysis and website improvement.
  


• The user's request
  e.g. when the user submits a contact form.
  

5. Cookies and tracking technologies

The website uses cookies and similar technologies to:

• analyze website traffic


• improve user experience


• measure marketing performance


• personalize content

The website may use services such as:

• Google Analytics


• Meta Pixel


• integrated content from YouTube or social networks

These services may process user data according to their privacy policies.

6. Third parties that may receive data

In some cases, data may be processed by trusted service providers, such as:

• Google


• Meta (Facebook)


• video platforms or social networks


• technology service providers

These companies may process data outside of Kosovo or the European Union in accordance with international data protection rules.

7. Duration of data storage

Personal data is stored only for as long as is necessary to:

• fulfill the purposes for which it was collected


• comply with legal obligations


• statistical analysis of the website

After this period, the data is deleted or anonymized.

8. User rights

According to the law on the protection of personal data, users have the right to:

• request access to their data


• request correction of data


• request deletion of data


• restrict data processing


• object to data processing


• withdraw consent at any time

9. How you can exercise your rights

For any request regarding personal data, you can contact us at:

• Email: [email protected]

We will respond in accordance with the requirements of the law on data protection.

10. Data Security

We use technical and organizational measures to protect personal data from:

• unauthorized access


• loss or destruction


• alteration or misuse